Members and their clients have reported receiving emails from the Government Gateway with a confirmation code to confirm an email address. If such requests are received, these should be reported to HMRC.

HMRC advises that anyone who has received an email they haven’t requested, to verify a change to their online account, should ignore it. Taxpayers and agents should also ignore any follow-up emails asking them to click a link. 

HMRC says, “These emails, which we are aware have been received by some customers, are a tactic by scammers to direct people to a phishing site and steal personal details.  HMRC systems have not been compromised – but criminals have attempted to create fake customer accounts or to access existing accounts using personal data obtained through a variety of routes, including breaching other organisations’ security.” 

Anyone who has received such a message is encouraged to report it to HMRC at phishing@hmrc.gov.uk. 

ICAEW’s Tax Faculty is recognised internationally as a leading authority and source of expertise on taxation. The faculty is the voice of tax for ICAEW, responsible for all submissions to the tax authorities. Join the Faculty for expert guidance and support enabling you to provide the best advice on tax to your clients or business.



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