Access to HMRC’s VAT helpline to be restricted

HMRC’s VAT helpline will only be open for the five business days ahead of the filing date each month. HMRC has also made permanent the changes to the taxpayer self assessment and PAYE helplines. HMRC has announced that, from 8 April 2024, its VAT general enquiries telephone helpline will only be available for the five […]

How to avoid losing access to your agent account

Failing to respond to an innocuous looking letter from HMRC can end up with your agent account being blocked. ICAEW’s Tax Faculty explains how to avoid this trap. HMRC periodically writes to agents to ask them to confirm who supervises them for anti-money laundering (AML) regulation purposes. It is not clear what triggers this check […]