HMRC research: agent experience of digital services

Research by HMRC shows that more than half of agents have accessed clients’ online accounts, suggesting that agents’ needs are not being met. The findings tally with recent feedback to ICAEW’s Tax Faculty, but overall give a more positive impression than might have been expected. HMRC has conducted independent research to gain a “better understanding […]

How to avoid losing access to your agent account

Failing to respond to an innocuous looking letter from HMRC can end up with your agent account being blocked. ICAEW’s Tax Faculty explains how to avoid this trap. HMRC periodically writes to agents to ask them to confirm who supervises them for anti-money laundering (AML) regulation purposes. It is not clear what triggers this check […]

Agent Update 104: points of interest

ICAEW’s Tax Faculty highlights key news and reminders for agents including: new option for identity verification; withdrawal of FBI2; crypto gains and losses; and voluntary class 2 national insurance contributions (NIC). Agent Update 104 contains numerous updates for agents. Many have been shared in tax news, but the following should also be noted. HMRC identity […]

HMRC’s agent update | ICAEW

ICAEW’s Tax Faculty highlights key news and reminders for agents including: new option for identity verification; withdrawal of FBI2; crypto gains and losses; and voluntary class 2 national insurance contributions (NIC). Agent Update 104 contains numerous updates for agents. Many have been shared in tax news, but the following should also be noted. HMRC identity […]

Agent Update 103: points of interest

ICAEW’s Tax Faculty summarises issues and reminders for agents including: a new agent toolkit; CGT 60-day paper returns; updates to HMRC’s app; tax returns for deceased individuals; webinars; HMRC’s online forms; COVID-19 VAT deferrals; and XBRL tagging of 2022 accounts. HMRC Foreign Income Toolkit HMRC has published a new toolkit to assist agents declaring foreign […]