HMRC doubles down on redirecting callers to online services

[ad_1] HMRC has announced that in the run up to the self assessment filing deadline, it will be redirecting callers to online services. The agent dedicated (ADL) line is also affected and will not handle PAYE queries. HMRC has announced that from 11 December 2023 to 31 January 2024, self assessment (SA) “queries that can […]