HMRC extends trial for responding to old post

[ad_1] HMRC is continuing to focus on processing older post. Agents can use the agent account manager team to escalate cases more than 12 months old. Since 10 July 2023, an HMRC taskforce has been focusing on clearing older post.   Agents can use the Agents’ Issue Resolution Service online form to escalate any post that […]

Trial for agents to get HMRC’s response to old post

[ad_1] HMRC is expanding the role of the agent account manager team, which will now assist with processing post that is more than 12 months old. ICAEW and other professional bodies continue to press HMRC on its unacceptable service performance, including long helpline waiting times and delays in handling written correspondence.  In response, HMRC is […]

Guidance for pension protection post 6 April 2023

[ad_1] HMRC has published guidance regarding how to safeguard pension protection, following the pension changes announced at Spring Budget 2023. Care should be taken as the rules differ depending on the date the LTA protection application was received by HMRC. At Spring Budget 2023, Chancellor Jeremy Hunt announced that from 6 April 2023 the pension […]