Adjudicator’s report raises concerns over HMRC’s service
[ad_1] The Adjudicator’s annual report highlights that HMRC’s complaints handling performance has not fully recovered post pandemic. A large number of complaints are raised prematurely by those who have been unable to successfully navigate HMRC’s internal complaints system. The Adjudicator’s Office Annual Report 2023 is the seventh and final report by Helen Magarry, who left […]