HMRC doubles down on redirecting callers to online services
[ad_1] HMRC has announced that in the run up to the self assessment filing deadline, it will be redirecting callers to online services. The agent dedicated (ADL) line is also affected and will not handle PAYE queries. HMRC has announced that from 11 December 2023 to 31 January 2024, self assessment (SA) “queries that can […]
HMRC contacts agents of businesses in the hot food sector
[ad_1] A letter is being sent to over 500 agents asking them to check whether all sales of clients in the hot food sector are being recognised for VAT, income tax and corporation tax purposes. HMRC has identified over 4,000 businesses where it has reason to believe that their VAT liabilities should be higher than […]
HMRC provides update on forthcoming Single Trade Window
[ad_1] The first phase of the service to make border processes simpler will be available for public use in 2024. What is the Single Trade Window? The Single Trade Window (STW) is an upcoming service that will provide a gateway between businesses and UK border processes and systems. It will allow users to meet their […]
HMRC service performance remains poor
[ad_1] The latest figures for July to September 2023 show service performance at similar levels to the previous quarter. HMRC’s latest statistics for July to September 2023 show continued poor service performance. It took an average of 23 minutes for a call to be answered, with 70% of callers waiting for more than 10 minutes. […]
HMRC to remove paper VAT1 form from 13 November
[ad_1] The paper version of the VAT registration application form will only be available to specific taxpayers through the VAT helpline. HMRC is removing the paper VAT 1 form to apply for VAT registration from gov.uk with effect from 13 November 2023. The aim of this removal is to encourage businesses, or their agents, to […]
Agent reference requirement on HMRC forms
[ad_1] HMRC has confirmed that, from 26 February 2024, an agent reference number will be required on P87 tax relief on employment expenses and marriage allowance claim forms. If an agent reference number is not provided, the repayment will be made to the taxpayer even if nominated to the agent. As part of HMRC ‘s […]
HMRC to relaunch voice biometrics
[ad_1] HMRC is to trial using voice biometrics as a means of confirming the identity of individual callers to its helplines. Unlike the previous trial, which was stopped in 2019 following a complaint to the Information Commissioner’s Office, the service will be offered by HMRC telephone advisers rather than being fully automated. Voice Biometrics (VB) […]
HMRC consults on draft legislation on retained EU VAT law
[ad_1] The draft legislation and explanatory note clarify how VAT and excise law should be interpreted after changes made by the Retained EU Law (Revocation and Reform) Act 2023. The government has published draft legislation in relation to retained EU law for VAT and excise ahead of potential inclusion in the next finance bill. The […]
HMRC contacts agents about potential 2021/22 SA discrepancies
[ad_1] Agents will be contacted where there is a discrepancy between the position set out in 2021/22 returns and the P11D and P14 forms submitted by their clients’ employer or child benefit information held by HMRC. HMRC will start sending letters to agents in the week commencing 2 October 2023, continuing through the remainder of […]
HMRC to remove paper form for VAT registration
[ad_1] The VAT1 form will only be available to customers through the VAT helpline from mid November 2023. Over 95% of businesses, or their agents, already use HMRC’s online VAT registration service (VRS) to apply for VAT registration. HMRC wants to increase this further to speed up processing times for VAT registration applications. HMRC is […]